In order to ensure quality and your happiness with your project, there are a few things we'd like you to know:
We love to work with Charlotte Fabrics
. If you would like to use fabric from another vendor, we'd be happy to discuss that with you to ensure that your fabric choice offers the quality that is required to do your special project.
Upholstery is a time consuming labor of love and for us, it comes with the other duties of working in a retail shop that also offers sewing classes and events. With that, it is difficult for us to commit to a time frame for your project. We can let you know the number of jobs and our estimation of completion when we get to yours. We understand your excitement, but want to ensure we give ourselves the time necessary to do a great job for you!
Once you have agreed to a quote and would like us to put you on our schedule, we ask for half the project cost down, and then the other half when the project is completed.
Your happiness is important to us! We do guarantee our work and stand with the manufacturer warranties on fabrics if you work with our vendors. We cannot guarantee work that has been used in ways not intended after completion.